V2 Marketing Communications Blog

Visual Customer Service Using Social Media

Posted by Jennifer Landry on Tue, Sep 16, 2014

Of the many sales tips that are often repeated within the sales industry, “you never know who is a potential customer” is perhaps one of the most basic. The implication inherent in this statement is to treat every interaction in either your brick and mortar business, or your online one, as a potential customer. A simple example of this concept is in the industry of luxury goods. While there are many ways to show off wealth, there are many wealthy people who choose not to. So if you ever find yourself working behind the counter at an official Rolex dealer or Ferrari dealership, always remember that the man or woman covered in drywall and paint spots is just as much a potential customer as the man or woman in the suit already wearing one.

This fundamental has its roots in a time far before the modern brand saturated age in which we currently live. Customer retention was feasible with a warm greeting and decent customer service, after all, you didn’t have to bend over backwards when the nearest competing business was in the next town or perhaps farther. Today however when you combine the online shopping marketplace with the current density of competing brick and mortar businesses, you have to adjust to a new tip; “you never know who will be a repeat customer.” You can never count on seeing someone walk through your doors again the way you once could.

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Topics: social media marketing, customer service

10 Search Engine Optimization Myths Debunked

Posted by Chris Kelley on Tue, Sep 09, 2014

Search engines are constantly refining the way they determine search ranking and results. In just the past couple of years, Google’s Panda, Penguin and Hummingbird algorithm updates have forced a major shift for search engine optimization (SEO) professionals from obsessing over link-building and keywords to a focus on quality content. But this fast-changing environment has also produced a shocking amount of misinformation about SEO best practices.

Here, we debunk 10 common SEO myths, and provide tips to save you valuable time and effort so you can focus on the search marketing tactics that really matter.

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Topics: Inbound Marketing, Search Engine Optimization, social search

12 Common Sense Website Tweaks to Improve Search Engine Optimization

Posted by Chris Kelley on Thu, Sep 04, 2014

Most service industry businesses want their company website to rank well in search engines. But for many attorneys, architects, and consultants, search engine optimization often sounds more like voodoo than science.

Optimizing your website for better search engine results need not be so scary, if you make your page content easy for people, rather than machines, to find what they want. Here are 12 common sense techniques to tweak your web pages and improve search engine results.

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Topics: Search Engine Optimization, search engine marketing

Optimize Website Conversion to Improve Inbound Marketing [infographic]

Posted by Chris Kelley on Wed, Aug 27, 2014

When developing websites and inbound marketing campaigns, I get a common request. Clients want their websites to show up at the top of search engine results. Why? Because a top search engine ranking means more traffic to the website, of course.

But did you develop your company website simply to attract an audience, or is it more customers that you're really after?

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Topics: Inbound Marketing, Search Engine Optimization

How to Use Lifecycle Stages to Align Marketing and Sales

Posted by Chris Kelley on Wed, Aug 06, 2014

Inbound marketing works great to attract website traffic and convert anonymous visitors in to leads. But the difference between a well-planned and executed online marketing campaign, and one that simply captures information from a contact form, is its ability to sort out the truly qualified leads from the tire kickers.

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Topics: Inbound Marketing, lead generation, B2B sales

Why Your Facebook Posts Aren’t Seen and 5 Things You Can Do About It

Posted by Chris Kelley on Tue, Jul 29, 2014

There’s no denying that social media marketing is a necessity for any business trying to promote their company online. With search engines giving more weight to web pages whose content gets shared, liked and commented on, search engine optimization is just one reason that effective social media marketing is essential to businesses success.

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Topics: social media marketing, Search Engine Optimization, marketing on facebook

The Inbound Marketing Treasure Map

Posted by Chris Kelley on Wed, Jul 23, 2014

Aye, all you scallywags. Your prospects and customers are on a treasure hunt for information all across the Internet. And X marks the spot on the virtual treasure map that leads them to their prize – your valuable content. Aaarrrgggg.

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Topics: Inbound Marketing, online marketing, B2B sales

3 Essential Tips for Better Business Blogging

Posted by Chris Kelley on Thu, Jul 17, 2014

When it comes to getting found and generating traffic to your website, nothing works better than blogging. With the recent changes in the way that search engines display search results – considering search intent and context – a business website without a fully optimized blog is poorly positioned to attract traffic and convert visitors into leads.

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Topics: small business, Internet Marketing, Blog, blogging

25 Amazing Internet Facts You Can Tweet Now

Posted by Chris Kelley on Thu, Jul 10, 2014

There’s no doubt that the Internet has forced a fundamental shift in culture and buying behavior. Increasingly, search engines and social networks are people’s first stop for entertainment, education and product research. Everybody knows that, right?

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Topics: Social Media, Twitter, Internet Marketing

6 Tips for a Successful Manufacturing Company Blog

Posted by Chris Kelley on Thu, Jul 03, 2014

The single most critical element of inbound marketing is content. In order to attract visitors to your website, click through on an email, or fill out a form, you’ve got to give them a reason – and a great content offer is certainly one. Here’s the challenge. It needs to be good. That can mean it’s emotional, funny, educational or insightful. What it can’t be is dull, uninformative, or dry.

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Topics: Inbound Marketing, marketing for manufacturing industry, blogging

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